Generating as well as managing online reviews for the hospitality industry :
Increase your chances of getting five star ratings by spreading positive reviews. Our main motive is to delete negative reviews from different sites and bring that to your notice. This will help you to understand the issues that your customers are facing and try to solve it.
Collecting of positive EWOM (Electronic word of mouth) from the customers is known as review generation. We provide Review Generation for Restaurant and hotels with the help of various procedures that include collection, filtering and promoting the positive reviews across famous online sites like yelp, Google, Yahoo and others.
Google Review generation can help you to gain reputation and it can increase your chances of earning more stars. Customers generally read reviews before going for dining to any restaurant and these positive reviews can influence their decisions. The customer will get an insight into your services and will ultimately impress by your business.
Significance of positive reviews :
As it is a fact that nowadays customer’s purchase decisions are totally dependent upon reviews and so generation of positive word of mouth proves fruitful for a company. Your restaurant is definitely going to come to the fore with the help of positive words by the customers.
Outcome of positive reviews :
It is a proven fact that online reviews can help a business in earning reputation. Although review generation for hotels is quite time consuming but it can give amazing results to any business. You will be able to gain trust of more and more customers and stay ahead of your competitors with the help of positive word of mouth.
Custom reviews :
Your customers will be able to give their responses on the customer review website. After their dinner they can click on either the thumps up or thumps own icon. Satisfied customers will click on the thumps up button and give their review. In case of negative response we will provide them a form and this form will be immediately email to you so that you can solve it.
How to get positive reviews?
We will request your loyal customers to send their reviews via email. The links of your review profiles have been embedded in the emails and also link it to the customer review website. Our restaurant clients are accompanied by server staff uses card that will prompt them ob visit the review portal.
Show-off your good reviews :
A good review generation can encourage your satisfied customers to post positive feedbacks on popular online sites like Trip Advisor, Yelp and Facebook. Apart from increasing y our ratings for your restaurant, it can also assist you to gain online credibility. How good it would be if you no longer had to worry for online reviews?
Advantages of Review Generation :
- It has been found that almost 70% of the customers trust personal reviews in comparison to professional reviews.
- Good reviews tend to seek more customers.
- Google review generation is able to counteract with other bad reviews.
- Your brand image is surely going to encounter an upsurge with positive word of mouth.
- Reviews with four or five star ratings are given preferences by Google as well as other search engines.